Based on a novel pan-European survey of more than 16,000 couriers, latest public information, as well as new data sought from food delivery platforms, we have analysed:

• Why do people choose to work under an independent work model as a courier and what are their preferences regarding flexibility?
• What are the main characteristics of the delivery platforms’ business models, and what role does the flexible supply of couriers play in serving demand?
• What economic value is at risk if the flexible work model had to be abandoned?

The evidence clearly demonstrates that couriers value the flexibility that their work for food delivery platforms provides.

Were this flexibility to be curtailed via policy intervention, several major economic impacts would follow, harming these couriers (in terms of jobs and earnings), as well as  the entire food delivery eco-system consisting of consumers, restaurants and platforms.

Learn more about the study here.

For further information, please contact Bruno Basalisco.