New study: E-substitution is the key long-term threat to the universal service in the UK

New study: E-substitution is the key long-term threat to the universal service in the UK

April 13, 2015

Copenhagen Economics has conducted a study on the consumer impact of competition in the UK postal market for Whistl.

 

UK regulator Ofcom has a primary duty to secure the provision of a universal postal service, which must be not only financially sustainable, but also provided efficiently. For this reason, Ofcom stated that if Royal Mail’s profitability is under excessive pres-sure, this could trigger regulatory intervention on end-to-end competition – unless Royal Mail’s profitability is affected by an inappropriate management of efficiency.

 

Ofcom’s future evaluation of end-to-end competition would include an assessment of Royal Mail’s commercial response to end-to-end competition, including the impact of stronger incentives to improve efficiency.

 

It is therefore relevant to ask how will competition affect efficiency at Royal Mail. We conclude that:

  • Competition promotes efficiency
  • Royal Mail has considerable scope for greater efficiency
  • Only competition guarantees consumer benefit

Download the full report

For further information, please contact Partner Henrik Ballebye Okholm