Postal & Delivery

Postal and delivery markets worldwide are changing rapidly. Market liberalisation, increasing e-commerce and growing e-substitution result in a new composition of items delivered by national postal operators and a competitive setting where innovative business models are competing with traditional ones.

These developments create new opportunities for operators in postal and delivery markets, but they also create challenges – not only for operators, but for regulators and other policy makers.

Our Postal & Delivery team helps public and private sector clients worldwide to understand, predict and solve problems that occur in postal and delivery markets.

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We help our clients with

We help regulators to understand the specifics of the postal and delivery sector and what those imply for the design, application, and impact of regulation.

We help delivery operators to predict how regulation will influence their business.

Our areas of expertise include, amongst other things, analysis of USO scope, calculation of USO net costs, and design of cost allocation, access and tariff regulation.

We help operators to avoid costly competition cases by ensuring that tariffs and discounts comply with competition law.

In the event of a conflict we provide economics-based arguments and evidence that can be used by operators (small and large) in discussions with regulators and competition authorities.

We assist operators who (I) are accused of having received illegal state aid or (II) suspect that a competitor has received state aid that should be considered unlawful.

By using economic analysis and tools, we identify whether the aid provided should be considered illegal or not.

We provide strategic advice to small and large operators within the postal and delivery sector. Areas we cover are, amongst others, pricing, regulation, and business models.

We help operators: estimate the carbon footprint of their value chain; benchmark their performance to other companies and sectors; design initiatives to reduce their carbon footprint and estimate their impact; supporting them in commercial negotiations and pricing both when acquiring green energy (e.g. green certificates, through PPA, FPA) and when selling green delivery (e.g. to e-retailers); navigate the regulatory developments in the area; communicate results to policy makers and regulators.

PostNL sees Copenhagen Economics as one of the European Thought Leaders on postal regulatory economics. We have used the services of Copenhagen Economics several times and this has contributed to regulatory discussions in several postal markets in which PostNL is active. Amongst others, Copenhagen Economics has supported PostNL with work related to the net costs analysis of the Dutch universal service obligation in a satisfactory manner.
Jos Geeraerts, Director Strategic Projects - PostNL
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